Privacy Policy
Updated March 4th, 2026
Overview
This website and its services are operated by SA Snowboard Addiction Inc., doing business as Addiction Sports, which operates the Snowboard Addiction and Ski Addiction brands. Throughout this Privacy Policy, the terms “we”, “us”, and “our” refer to SA Snowboard Addiction Inc.
Addiction Sports is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites, purchase products, or interact with our services.
By using our websites or purchasing products from us, you agree to the terms of this Privacy Policy.
If you would like to learn more about how we comply with international data protection regulations, please review our GDPR Policy.
Information We Collect
When you interact with our website or services, we may collect certain personal information.
Personal Information
When you place an order, contact support, or sign up for communications, we may collect information such as:
• name
• email address
• billing address
• shipping address
• phone number
• order details
• account login information where applicable
This information is used to process transactions, fulfill orders, and provide customer support.
Payment Information
Payments are securely processed through our ecommerce platform and payment providers. Addiction Sports does not store full credit card numbers on its own servers.
Automatically Collected Information
When you browse our websites, certain information may be collected automatically, including:
• IP address
• browser type
• device type
• operating system
• pages visited
• referring websites
• date and time of visits
This information helps us understand how visitors use our website and allows us to improve our services.
Cookies And Tracking Technologies
Our websites use cookies and similar technologies to improve user experience and analyze website traffic.
Cookies may be used to:
• remember shopping cart contents
• maintain login sessions
• remember site preferences
• analyze website performance and visitor behavior
• support marketing and advertising activities
You may disable cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.
How We Use Personal Information
We use personal information for the following purposes:
• processing orders and payments
• fulfilling and shipping products
• communicating order confirmations and shipping updates
• providing customer service and support
• improving website functionality and performance
• sending marketing communications where consent has been provided
• preventing fraud and protecting our business
Marketing emails may include product updates, tutorials, promotions, and other information related to our brands. You may unsubscribe from marketing emails at any time using the unsubscribe link provided in each message.
Third Party Service Providers
To operate our business and provide services to customers, we use trusted third-party service providers who process personal information on our behalf.
Examples of service providers may include:
• Shopify (ecommerce platform)
• ShipBob (order fulfillment and logistics)
• Gorgias (customer support platform)
• HubSpot (customer relationship management)
• email marketing platforms used for communications
• payment processors and payment gateways
• analytics providers such as Google Analytics
• advertising platforms such as Google, Facebook, and Instagram
These service providers only receive the information necessary to perform their services and operate under their own privacy policies and security standards.
Disclosure Of Personal Information
We do not sell, rent, or trade personal information.
Personal information may be disclosed in the following situations:
• to trusted service providers who assist us in operating our business
• when required by law or legal process
• to protect our legal rights or prevent fraud
• in connection with the sale, merger, or transfer of our business
International Data Transfers
Because we use global service providers, personal information may be transferred to and processed in countries outside your country of residence, including the United States.
These transfers occur in accordance with applicable data protection laws.
Security Of Personal Information
We take reasonable technical and organizational precautions to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Personal information is stored on secure systems with restricted access.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
When personal information is no longer required, it will be securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to:
• request access to personal information we hold about you
• request correction of inaccurate information
• request deletion of your personal information
• withdraw consent for marketing communications
• request restriction of certain types of data processing
Requests regarding personal information may be submitted by contacting us using the details below.
Third Party Links
Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage users to review their privacy policies.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page.
Contact
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
support@addictionsports.com
SA Snowboard Addiction Inc.
1055 Millar Creek Rd, #204
Whistler, British Columbia
Canada